Fraud Alert: Beware of Impersonation Calls Regarding Debit Cards

First Federal Community Bank has received reports of fraudulent phone calls from individuals claiming to represent Fiserv, our debit card processing partner. These callers are attempting to obtain customers' personal and debit card information.

What to Watch For:

• Callers claiming to be representatives of Fiserv.

• Requests for sensitive information, including Social Security numbers, debit card numbers, or card security codes

• Claims that a replacement debit card will be sent overnight via FedEx.

Remember: Scammers can manipulate caller ID information to make calls appear legitimate. Never provide personal information, debit card details, PINs, or security codes in response to an unexpected phone call.

What Should You Do?

If you receive a suspicious call, hang up immediately. Do not share any personal or financial information.

If you have received one of these calls or have already shared information, please contact First Federal Community Bank directly using a trusted phone number, 330-364-7777, or by visiting your nearest financial center.

Your security is important to us. We encourage all customers to remain vigilant and contact us whenever they have questions or concerns about suspicious activity.