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FACE COVERINGS ARE REQUIRED FOR LOBBY SERVICES beginning at 6pm; July 23rd

WE ARE HERE FOR YOU

Our lobbies remain open, but due to limited staffing, we ask that you please continue to use our drive-thru lanes, night depositories, telephone, mobile, and online banking products.

 For Lobby Customers:

  • FACE COVERINGS ARE REQUIRED beginning at 6pm; July 23rd

  • DO NOT ENTER IF SYMPTOMATIC (Cough, sneezing, headache, fever)

  • WE MUST REQUIRE THAT YOU HONOR SOCIAL DISTANCING AS MARKED ON OUR LOBBY FLOORS

  • WE ARE REQUIRED TO LIMIT CUSTOMERS TO A MAXIMUM CAPACITY PER LOCATION. WE MAY NEED TO GUIDE YOU TO REMAIN OUTSIDE UNTIL A SPOT BECOMES AVAILABLE

  • 8:30 – 9:00AM IS RESERVED FOR HIGH RISK CUSTOMERS (Generally:  Elderly or compromised)

  • WE RECOMMEND THAT YOU SCHEDULE APPOINTMENTS FOR LOANS AND NEW ACCOUNTS SHOULD YOU BE UNABLE TO USE OUR ONLINE ACCOUNT OPENING OR LOAN APPLICATION SERVICES

We continue to take safety precautions to protect you and our employees during this pandemic.  We have: Spread out our service areas to maintain the appropriate social distance as required by law.

  1. Our employees are subject to a daily symptoms’ assessment prior to reporting to work.

  2. Employees are required to stay home if they have any symptoms.

  3. Face coverings are required for all employees

  4. Our staff needs to periodically take time for regular hand washing/sanitizing

  5. We have acquired sufficient supplies to be able clean high touch areas often

  6. We have installed plexiglass sneeze guards to add an extra layer of protection.

We want to remind you that almost every banking activity can continue to be performed remotely and encourage you to consider using those channels.  This would allow those customers who have difficulty using alternative methods, access to our lobbies. We will continue to monitor recommendations from local, state and federal health departments and will make modifications accordingly.  Thank you for being a First Federal Customer!

Avoid Delays.  Enroll in e-Statements Today!

Dear Customers:

As you know, many businesses are looking at new ways of operating and in many cases are doing so with a reduced workforce. As a result, you may experience a delay in such services as paper statements. Therefore, we invite all our customers to take advantage of our FREE and EASY e-STATEMENTS!

If you are not currently using our online banking or Mobile App, you will need to ENROLL in those services first. 

Whether you are a long-time customer or new to First Federal, WE ARE HERE FOR YOU! Please, feel free to contact us with your questions or concerns.

For a complete list of our team and contact information, please click here.

We Are Here For You!

We Can Tailor Solutions Just For You!

Dear Customers and Community:

First Federal continues to serve our community during this difficult time.  We have worked hard to protect our staff and find creative ways to serve our customers.  I am very proud of them and their dedication to you all.  To say this has been one of the most challenging situations in decades is an understatement.  We are sensitive to the challenges, financial and otherwise, this pandemic has brought upon our customers and our community.  Please reach out to our staff.  Our financial service representatives, branch managers, and loan officers are available to assist you.  We do not treat customers with a ‘one size fits all’ approach.  Each customer relationship is unique and we work hard to tailor solutions to your particular set of circumstances.  Whether you are a long-time customer or new to First Federal, please do not hesitate to contact us. We promise to listen and care! 

 Trent Troyer, President & CEO

 

We Are Always Open

With our Mobile App & Online Banking

As we face the risk of coronavirus arriving in our service area, First Federal Community Bank, is taking proactive steps to protect customers and employees. Beginning Friday, March 20th, our lobbies and banking centers will move to alternative delivery of service and will not be available to walk-in traffic. We will provide banking services through our drive-thru lanes, night depositories, telephone, mobile and online banking products.

For more information visit the link below.

https://conta.cc/2J1sHJW