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First Federal Community Bank Earns Designation as a Great Place to Work-Certified™ Company

First Federal Community Bank announced that it is Great Place to Work-Certified™ for  2020. Certification is a significant achievement that uses validated employee feedback gathered with Great Place to Work’s rigorous, data-driven For All methodology. Great Place to Work is the global authority on workplace culture, employee experience and the leadership behaviors proven to deliver market-leading revenue and increased innovation.

“We are thrilled to be Great Place to Work-Certified™,” says Trent Troyer, President & CEO.  “We make employee experience a priority every day and it means a lot that our employees have reported a consistently positive experience with their coworkers, their leaders, and with their jobs. This is important to us because we know that when our employees have a high-trust experience every day they are more productive, drive better business results and make a difference to our customers.”

“We congratulate First Federal Community Bank, on their Certification,” said Sarah Lewis-Kulin, Vice President of Best Workplace List Research at Great Place to Work. “Organizations that earn their employees’ trust create great workplace cultures that deliver outstanding business results.”

Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees around the world and used those deep insights to define what makes a great workplace: trust. Great Place to Work helps organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Emprising®, their culture management platform, empowers leaders with the surveys, real-time reporting, and insights they need to make data-driven people decisions. Their unparalleled benchmark data is used to recognize Great Place to Work-Certified™ companies and the Best Workplaces™ in the US and more than 60 countries, including the 100 Best Companies to Work For® and World’s Best list published annually in Fortune. Everything they do is driven by the mission to build a better world by helping every organization become a Great Place to Work For All™.

To view the First Federal Community Bnak company profile page visit:

To learn more, visit, listen to the podcast Better by Great Place to Work, and read “A Great Place to Work for All.” Join the community on LinkedInTwitter, and Instagram.



October 22, 2019 - First Federal Community Bank announced  the promotion of Angela Delong to Vice President and the election of Suzanne Moore to Banking Officer

Angie has been with First Federal for twenty two years, serving as the banks Compliance Officer, Security Officer, and Internal Auditor where she is responsible for handling all aspects of compliance with state and federal regulations as well as the overall security for the entire bank branch network.  Angela is a graduate of Tuscarawas Central Catholic High School and Leadership Tuscarawas.   She has progressed through a variety of positions within the bank with increasing responsibility including, teller, operations clerk, and financial service representative.  She serves the community through the Tuscarawas County Convention and Visitors Bureau and is chairman of the board of directors. Angela resides with her husband David and their children in Dover.

Suzanne has twenty four years banking experience and has been with First Federal for over 3 years, serving as the Cash Management Specialist.  She is responsible for developing service relationships with business customers to aid them in improving their overall cash management capabilities through the use of automated bank tools and credit card merchant processing.  The position she holds was newly created when she was hired and has achieved strong overall growth as a result of Suzanne’s efforts.  Suzanne is a graduate of Rootstown High School and has completed a variety of bank education coursework.   She lives in New Philadelphia, with her husband Tom. 




2016 Harris Cruiser (HAMP2950D616) with a 2016 Suzuki 25HP (02504F - 513682)

Sealed bids can be submitted to: 

First Federal Community Bank

902 Boulevard, Dover, OH 44622

Bids must be submitted by 5:00 p.m. on Friday, September 27, 2019.  We reserve the right to reject any and all bids.





First Federal Community Bank, announced today the impending retirement of Sally O’Donnell Senior Vice President, Retail Banking effective December 31, 2018. Sally joined the bank in April 2003 and has been a part of helping the bank grow from 3 to 7 full-service banking offices. “Since joining the First Federal team, Sally has been an indispensable champion and has played a significant part in helping First Federal grow to the incredible bank it is today” said Trent Troyer, President & CEO.  “She has been one of the most dedicated, diligent, and committed officers I have ever worked with and it is a very bittersweet time in the life of an organization to see a star finish their career journey” said Troyer.   After a stellar 45 year banking career, she is going out on top as First Federal just finished out its best year ever and recently opened an office in Sally’s hometown of Uhrichsville, Ohio where her career began.

When asked to reflect on her time at First Federal, Sally stated that “it is hard to say what I have enjoyed most about working at First Fed. When I made the decision to accept the position, I was excited that I would once again be working in a community bank, continuing to work with and helping folks that I knew well and spending more time with family because my drive time was greatly reduced. I have been blessed by the privilege of working with, and making lifelong friends and we are already making plans to get together regularly. An accomplishment that I am most proud of is the teamwork between the offices that are led by a great group of managers who go above and beyond anything that I have asked of them, which is proven by the feedback I receive from our customers. I have been a part of the growth of First Federal, starting with 3 offices in Tuscarawas County 15 years ago, to the now 7 offices in Tuscarawas and Holmes Counties. The grand opening for our most recent office in Uhrichsville was held on November 5th and I am so excited by the reception we have received from the Twin Cities which is near and dear to my heart!  As I look forward to retirement, I am so grateful for my time as a part of the First Federal Community Bank team!  I am looking forward to doing some traveling, spending time with family and friends and not worrying about meetings, schedules, and being somewhere at a specific time!”

With Sally's announcement comes the news that Tiffany Kail has been promoted  to VP, Retail Banking & Branch Administration. Ms. Kail joined the bank in 2005, has held the position of branch manager, and most recently served as the Assistant Vice President, Manager of Strategic Projects handling a wide range of product implementation and process improvement projects.  

When asked about her new role, Tiffany stated “I am excited to be growing with our institution and continuing to make a difference in our communities. My predecessor has done a tremendous job positioning our offices to serve the areas financial needs.” Tiffany succeeds Sally O’Donnell who will retire effective, December 31, 2018.

Tiffany is a lifelong Tuscarawas County resident; graduate of New Philadelphia High School and is a 2007 graduate of Leadership Tuscarawas. She served 6 years as the President, Vice President and Treasurer for the Tuscarawas County Convention & Visitors Bureau, She’s also a member of the 4-H organization and has been an Advisor for 18 years. Tiffany lives with her husband Jeremiah and their three children Gavin, Garrett and Grayson in Stone Creek.



Dover, OH First Federal Community Bank presented Athletic Directors; Justin Jones of Claymont Local Schools and Bill Love of Indian Valley Local Schools with a check for $500 each at last week’s rivalry game! First Federal is proud to be investing in the Twin City’s Community and invites you to check out their newest location at 202 E. Third Street in Uhrichsville; scheduled to open November 5th.



We are pleased to announce the promotion of Katie Coniglio to Director of Training. “Due to our tremendous growth and recent expansion of our Mortgage services into Stark County, the addition of our newest location in Uhrichsville, and our unwavering commitment to provide exceptional customer service, we saw a need for a position dedicated to onboarding new hires as well as training and development for existing staff.  Stated Trent Troyer, President & CEO.

Katie began her career at First Federal Community Bank in November 2011 as a teller at the Dover office. She then became the Float Teller, traveling to all offices assisting as needed. Recently she served as a Financial Service Representative, opening new accounts and problem solving for new and existing customers.   “My role here has changed many times however, my goal remains the same; to provide outstanding customer service, from our largest commercial accounts to a first-time account holder. I look forward to working with the entire First Federal team to assure our customers receive the personalized service they have come to expect and  look forward to new challenges in my career with the bank” stated Katie. In her free time Katie enjoys reading, gardening and going on adventures with her family. She resides in New Philadelphia with her husband Vince, daughter Shaelyn, and their dog Romeo.



We are pleased to announce the addition of Cory Parker (NMLS# 1810696) as Mortgage Loan Originator. Cory is committed to meeting the needs of Tuscarawas County residents whenever and wherever they need! First Federal offers a wide range of residential mortgage loan products allowing customers to purchase, refinance or build the home of their dreams.  Home Equity Lines of Credit also provide for the ability for customers to use the equity they have built up in their home for home improvements or other uses. The bank has an online residential mortgage loan application available for borrowers to apply for mortgage loans 24/7 through the bank’s secure website.

“We are very excited to add Cory to the First Federal team” said Kerry Egler-Whytsell, Vice President of Mortgage Banking.  “Cory has a passion for the Tuscarawas County community and is a welcome addition to our Residential Mortgage Department.” 

Cory comes to First Federal with over 11 years of prior sales and finance experience with Parkway Honda. He is a graduate of New Philadelphia High School. Cory and his wife, Danea reside in Dover with their three children (Trent 8, Kendal 6 and Brielle 2). He joined the First Federal Team “because of their strong ties to the community and emphasis on customer service”. He looks forward to building strong relationships with his customers and providing great mortgage services. Cory can be reached by calling 330.663-6100 or at [email protected]



DOVER, OH: First Federal Community Bank announced today that at the annual meetings of the bank and holding company, that Matt Stein received a promotion to Banking Officer:

Mr. Stein has been with First Federal for five years, serving as a commercial loan officer. Matt is responsible for serving the business needs of our western Tuscarawas and Holmes County customers.  He is a graduate of Garaway High School and Holmes County Leadership program and presently serves within the Garaway sports programs and Grace Church Ministries.  Matt lives is Sugarcreek with his wife Jess and their children, Blakely and Quinn.

First Federal Community Bank, a subsidiary of FFD Financial Corporation, presently has offices at 321 N. Wooster Ave., Dover, 902 Boulevard Dover, 244 W. High Ave., New Philadelphia, 1047 W. Main St., Sugarcreek, 7789 CR 77, Mt. Hope and 4737 U.S. Route  Berlin. The bank is opening an office at 202 E. Third St., Uhrichsville on November 5th. The company is based in Dover its stock is traded on OTC Markets under the symbol FFDF.



First Federal Community Bank announced today the impending retirement of Marsha Walker, effective December 31, 2018. Marsha began her career at First Federal in 2009. She has served as Branch Manager and Mortgage Originator at the Berlin office and is currently in the Sugarcreek office.

Marsha is past-president of the Berlin Main Street Merchants as well as the Sugarcreek Business Association.  Marsha lives in Sugarcreek with her husband Patrick.  They have three adult children and five grandchildren.  Marsha looks forward to spending time with her family, traveling and making an attempt to grow a garden!

Effective February 1, 2019, First Federal team member Amy Perks will assume the role of Branch Manager of the Sugarcreek office.  Amy has been with the bank since September of 2017 and has 8 years of banking experience. She is currently the treasurer for New Philadelphia Girls Softball league. Amy is a graduate of New Philadelphia High School.  She and her boyfriend, Chase Hostetler, live in New Philadelphia with her daughters, Kallyn & Emmi. In her free time Amy enjoys being with her family, friends and travelling. Most often though she will be found watching her daughters in their various sporting activities including volleyball, softball, and swimming. “I am excited to expand my role with the First Federal team. I believe our outstanding reputation and exceptional customer service is what sets us apart from the competition”, stated Amy Perks.

iBanking integrates with Quicken and QuickBooks...FREE!


We are happy to announce that our iBanking is now able to integrate with Quicken and QuickBooks, supporting both web and direct connect.  For web connect clients, users can download account history from within iBanking, Quicken or QuickBooks,  Direct connect offers users with more advanced options, including the ability to pay bills and complete transfers from within QuickBooks and Quicken. Please direct all to 330.364.7777. 


First Federal Community Bank Has Received Regulatory Approval and Welcomes Kathy Norman to Head New Uhrichsville Location


DOVER, OHIO - First Federal Community Bank, National Association, today announced that First Federal has received regulatory approval from the Office of the Comptroller of the Currency (OCC) to establish a branch in Uhrichsville, OH. Federally insured banks must seek the approval of their primary federal regulator when seeking to open an office in a new market. 

"We were pleased to get such a swift approval from the OCC to move into Uhrichsville" said Trent Troyer, President & CEO.  "It keeps us on target to open as soon as possible this fall. at 202 E. Third Street. We are very excited about this opportunity to expand our Tuscarawas County presence. The Uhrichsville community is a vital area whose core values of hard work and tradition align with First Federal’s.  Therefore, it was a natural fit that we would chose to expand our services in this market. Our experience with individuals and businesses in the Uhrichsville-Dennison area has been tremendous, and we are appreciative of the customers that have chosen to bank with us and are eager to welcome new customers in the area into the First Federal family!”

Sally O’Donnell, Senior Vice President started her banking career as a teller at the Uhrichsville Office of United Bank.  “It seems like just yesterday that I started my career in banking” said O’Donnell.  “I am very excited to see my career come full circle back to the community where I started in banking.”   Sally is in charge of all First Federal’s branch locations and will work closely with Kathy Norman, Branch Manager, to bring our full array of banking services to Twin City residents.

Kathy Norman is a longtime resident of the Twin Cities.  She and her husband, Andy, have two grown children; Drew Norman of Dublin Ohio, a Civil Engineer and Graduate of The Ohio State University where he played football for the Buckeyes and Major Tony “Blitz” (Dara) Norman, who is a Graduate of the United States Air Force Academy and proudly serves in the Air Force as an F-16 Pilot and previously played football for the Falcons as well. Kathy is heavily invested in her community.  Some of her activities include: organist and Adult Choir member at Immaculate Conception Parish in Dennison; Twin City Chamber of Commerce, Tuscarawas County Chamber of Commerce, Village of Dennison 922 Days Committee; 922 Days Food Drive Coordinator; St. Mary’s Festival Chairperson; Tuscarawas Central Catholic High School Finance & Foundation Committees and Junior High Track Coach.  Kathy also serves as the Fiscal Officer for the Village of Dennison; a position she will continue to hold. First Federal is proud to welcome Kathy Norman to our Team!

The Quaker Foundation Welcomes First Federal Community Bank's President & CEO, Trent Troyer to their Board


Trent currently serves as President & CEO of FFD Financial Corporation and First Federal Community Bank National Association in Dover Ohio.  He has been in banking for 34 years and has served as President of FFD and First Federal since 2000.  Actively involved in the community and industry activities, he presently serves the boards of: Tuscarawas County Community Improvement Corporation (CIC), Ohio BankPac, and Connecticut Online Computer Center, Inc. (COCC).  He serves the banking industry as a  member of American Bankers Association Community Bankers Council, ex-officio member of the Ohio Bankers League Board of Directors (where he previously served as Chairman in 2013). He also presently is involved as a member of the New Philadelphia-Dover Kiwanis Club; Association of Ohio Commodores; and a member of the Ohio Bankers League Government Relations Council.  He previously provided leadership roles to the United Way of Tuscarawas County; Tuscarawas County Chamber of Commerce; Ohio BankPac; American Heart Association; Kiwanis International District 17; Dover Alliance Church; New Philadelphia City Schools Financial Advisory Committee; and the Small Business Development Center Advisory Board.  He is a 1981 Graduate of New Philadelphia High School and has degrees from Kent State University and Ashland University. He also graduated from American Bankers Association's Stonier Graduate School of Banking at Georgetown University.  He has been married to his wife, Tammie for 31 years and they have three grown children.

FFD Financial Declares Quarterly Dividend


FFD FINANCIAL CORPORATION (OTC Markets: FFDF) announced that the Board of Directors declared a dividend of thirty-two cents ($0.32) per share to shareholders of record on August 1, 2018, payable on August 15, 2018.  The rate of $0.32 per share represents an increase of three and a half cents ($0.035), or 12.3% over the dividend paid for the same period the prior year and represents an approximate 2.72% annualized dividend yield based on the most recent closing share price of $47.05.  This is the ninetieth consecutive quarter FFD Financial Corporation has paid a dividend.

New First Federal Office Opening Soon in Uhrichsville!


DOVER, OHIO - FFD Financial Corporation (OTC: FFDF). FFD, parent company of First Federal Community Bank, National Association, today announced that First Federal has signed a purchase agreement for 302 E. Third Street, Uhrichsville, OH with the intent to build a new branch location by Spring, 2019. In the interim, First Federal has applied for regulatory approval and plans to open an office at 202 E. Third Street, Uhrichsville, OH this Fall.  

 “We are very excited about this opportunity to expand our Tuscarawas County presence” said Trent Troyer, President & CEO of First Federal.  “During our recent strategic planning process, we evaluated additional opportunities to bring quality community banking to the people of Tuscarawas County. The Uhrichsville community is a vital area whose core values of hard work and tradition align with First Federal’s.  Therefore, it was a natural fit that we would chose to expand our services in this market. Our experience with individuals and businesses in the Uhrichsville-Dennison area has been tremendous, and we are appreciative of the customers that have chosen to bank with us and are eager to welcome new customers in the area into the First Federal family!”

Sally O’Donnell, Senior Vice President started her banking career as a teller at the Uhrichsville Office of United Bank. “It seems like just yesterday that I started my career in banking” said O’Donnell.  “I am very excited to see my career come full circle back to the community where I started in banking.”   Sally is in charge of all of First Federal’s branch locations and will be responsible for this newest office for the Bank.

First Federal offers a wide array of online banking services including account origination, online bill pay and direct deposit. With our Mobile App your account information is always at your fingertips. We also offer reimbursement for foreign ATM fees through our Kasasa Cash account; making banking with us your FIRST choice! For more information concerning our banking services, visit our website at or contact us at 922-4444.  We look forward to serving you!

FFD Financial Corporation is traded on the Over the Counter Markets under the symbol FFDF. First Federal Community Bank has full service offices in downtown Dover, downtown New Philadelphia, on the Boulevard in Dover, in Sugarcreek Berlin, and in Mt. Hope.  First Federal earned a Bauer Financial 5-Star Superior rating, denoting the highest level of strength, safety, and performance.  FFD maintains an interactive web site at